Hotel:
Holiday Inn Boise, ID

PRIMARY OBJECTIVE OF THE JOB:

The Director of Sales is responsible for maximizing the occupancy and the average daily rate of the hotel, while upholding excellent guest service and accommodations to all guests. Is also responsible for meeting and exceeding revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach and exhibiting sales leadership necessary to ensure the hotel is #1 or 2 of competitive set in rev par performance. The Director of Sales will promote an atmosphere of doing “the right thing” by modeling and communicating the company’s mission, vision and values.

COMPANY VALUES:

• Family – We support, care about, and respect each other with respect
• Extraordinary Service – We deliver service with a sense of pride, fun, friendliness and care
• Integrity – We have the Courage to do “the right thing”
• Diversity – We recognize and celebrate our differences in thought and opinion and in the make-up of our workforce
• Open Communication – We communicate clearly and concisely with each other with our open door policy and value new and effective ideas that will benefit our Company.

REQUIRED KNOWLEDGE/ABILITIES:
Education and/or Experience

• Minimum three years related hospitality sales management experience.
• Bachelor’s degree
• Requires knowledge of general sales techniques, yield management, and customer service skills.
• Business communication skills
• Must have own reliable transportation and posses a valid state driver's license in order to make sales calls.

Language Skills:

• Ability to read, write and speak the English language proficiently
• Excellent grammar skills to write comprehensive and simple correspondence.
• Excellent communication skills to effectively present information in one on one and small group situations to management and other Team Members of the organization.
• Public speaking ability and ability to direct/motivate sales department to meet goals for group/corporate sales, average rate and revenue per available room (rev par)
• Conversational Spanish would be beneficial.
• Strong organization, problem-solving, follow-up and telephone skills

Computer Skills:

• Strong computer skills, proficient with MS Office (Word, Excel, Outlook, etc.)
• Ability to operate computer systems as required by the hotel
• Familiar with Delphi sales and marketing program computer programs

SUMMARY OF DUTIES:

This position will work closely with the hotel’s preferred accounts and group reservations. The Director of Sales manages the sales effort and supports the General Manager on operational issues; is responsible for the sales and marketing of the hotel; creating and developing new business; recruit, hire, train, coach, supervise, develop and motivate sales team, communicating with all departments’ sales matters relevant to each department.

To Apply Contact Steve Fraser at sfraser@ardenthotels.com

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