• Family – We support, care about, and treat each other with respect.
• Extraordinary Service – We deliver service with a sense of pride, fun, friendliness and care.
• Integrity – We have the Courage to do “the right thing”
• Diversity – We recognize and celebrate our differences in thought and opinion and in the make-up of our workforce
• Open Communication – We communicate clearly and concisely with each other with our open door policy and value new and effective ideas that will benefit our Company

REQUIRED KNOWLEDGE/ABILITIES:
Education and/or Experience

• Minimum one year related hospitality sales experience.
• Requires knowledge of general sales techniques, yield management, and customer service skills.
• Business communication skills
• Must have own reliable transportation and posses a valid state driver's license in order to make sales calls.

SUMMARY OF DUTIES:

This position will work closely with the hotel’s preferred accounts and group reservations. The Sales Manager manages the sales effort and supports the General Manager on operational issues; is responsible for the sales and marketing of the hotel; creating and developing new business; recruit, hire, train, coach, supervise, develop and motivate sales team, communicating with all departments’ sales matters relevant to each department.

OTHER DUTIES/RESPONSIBILITIES

• Achieve a minimum of 90% of productivity goals and 100% of activity goals, as established by management
• Direct Sales – target appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan
• Key Account Management - Maximize current hotel key accounts by identifying and capturing those that offer revenue growth
• New Account Development - Capture competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business
• Yield Management - Utilize yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance
• Account Service and Management - Maintain well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner
• Product Knowledge - Conduct research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
• Community/Trade Involvement - Actively participates in those community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line.
• Continually target and prospects for new business through telemarketing, individual creativity and innovation
• Develop strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction
• Develop customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues
• Represent self, the hotel and Advent Hotel Advisors with the highest level of integrity, professionalism, a service-focused approach and a caring, sincere attitude at all times
• Exhibit a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
• Contribute to the hotel's overall sales effort during planning and strategy phases through research and knowledge input.
• Assist with the development of the Sales department budget to include monitoring and adhering to budget guidelines and goals
• Any other duties as assigned by the General Manager